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You Wish To Report Important Changes


If you have a question that is not about a specific case, find the answers you need in the Help Centre. Please note that we’ve made some changes to the Web form. As of November 14, 2023, when choosing to upload documents for some types of applications/enquiries, the free text box will no longer appear. If you need to provide additional information about the documents being submitted, please upload a letter of explanation with the documents. If you want to ask general or case-specific questions about the application after uploading the documents, we invite you to submit a new IRCC Web form. You have submitted an application or profile. Your application has exceeded normal processing times. We will not respond to your enquiry if the application is within normal processing times. You wish to report important changes, such as a change in contact information, births, deaths, marriages, divorces, adoptions, changes in employment, withdrawal of application, refund request, or urgent requests. If you are reporting a change in contact information, it will take 5 business days for it to be updated.


During this time you should continue to monitor your old contact information. You wish to add, change or cancel a representative and you are ready to upload your Use of Representative Form (IMM5476) or you authorize IRCC to release information from your case file and you are ready to upload your Authority to Release Personal Information to a Designated Individual (IMM5475). You require urgent processing of your renewal/replacement Permanent Resident card. Please select the name of the application that you have applied for. You must have already submitted the application in order to send your enquiry. You will receive a confirmation by email as soon as the documents have been added to the file. If you need to provide additional information about the documents you are submitting, please upload a letter of explanation with the documents. If you also want to ask general or case-specific questions about the application, we invite you to submit a new IRCC Web form.


Dependent child must be 19 or 20 or 21 years of age. Your message must be in English or French, Canada's official languages. If you are submitting a change in email address, include and specify your old email address and your new email address. A family name is a last name. A last name is also referred to as a surname. For example: If a person's name is Mark Paul Jenkins, his last name is Jenkins. Family name as per your current passport/travel document. A given name is the name(s) given to a person at birth and by which that person is most commonly referred to. A person's given name includes his or her first name and middle name. For example: If a person's name is Mark Paul Jenkins, his given name is Mark Paul. Given name as per your current passport/travel document. If you do not have a given name you may enter N/A in the Given name field. This is the day that you indicated when you were born on your application to IRCC.


If you do not know your date of birth, you may have entered the date that appears on your passport, travel document or identity document. January for the Month and 01 for the day. This is where you were born. It is the country you have entered on your application to IRCC. A Client ID Number, also referred to as a Unique Client Identifier Number (UCI), can be found on any official document issued by an IRCC office, Case Processing Centre or a Canadian visa office outside Canada. A person who has never dealt with IRCC before will not have a UCI. If you do not have a UCI, leave the field blank. If adding a dependent child, please input the Principal Applicant’s (i.e. the parent’s) “Client ID number”, also known as unique client identifier (UCI). An application number can be found on any official document or correspondence issued by an IRCC office, Case Processing Centre or a Canadian visa office outside Canada.


If adding a dependent child, please input the Principal Applicant’s (i.e. the parent’s) “Application ID number”. Representative: A person who has the permission of someone wanting to immigrate to Canada to conduct business with IRCC on their behalf. The representative can be paid or unpaid. When someone appoints a representative, they may also authorize IRCC to share information from their case file with this person. Canada’s immigration law covers representatives and defines the terms of their services. See Immigration consultant, Authorized representative. If you are a Regulated Canadian Immigration Consultant then please enter your member number here. Leave this section blank if you are not a consultant or you are not using a consultant for your application. Regulated Canadian Immigration Consultants are approved by the Immigrant Consultants of Canada Regulatory Council. Consultants may represent a client before IRCC. By supplying your email address (in your enquiry or previously in your application), you have initiated an email communication with IRCC.



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