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How Did Ecommerce Get Started


Over the past 12 years, the Internet has changed the way we buy and sell goods and services. Do you remember buying airline tickets before the Internet? Can you imagine buying a new computer or car without doing hours of Web research? And Christmas shopping? You actually had to step foot in the mall… By definition, e-commerce means the buying or selling of goods and services over the Internet. According to the Pew Internet & American Life Project, 66 percent of the adults online have purchased something over the Internet, whether it's books, shoes or a Caribbean cruise. That's just about all of us. Even with a slumping global economy, online retail sales continue to rise. E-commerce's history is short but fascinating. Over the course of a few decades, networking and computing technology have improved at exponential rates. Powerful personal computers linked to global information networks have powered a whole new world of intellectual, social and financial interactions.


And this is only the beginning. How did e-commerce get started? What were the first companies to really capitalize on the selling power of the Web? Read on to find out. Using something called Electronic Data Interchange (EDI), a company's computer system could share business documents -- invoices, order forms, shipping confirmation -- with another company's computer. In the beginning, each company had its own standards for formatting these documents. But in 1979, the American National Standards Institute (ANSI) came up with something called ASC X12, a universal standard for sharing business documents over electronic networks. Prior to that, in the late 1960s, the military developed ARPAnet to ensure that crucial communications were circulated in the event of a nuclear attack. The original ARPAnet connected four large U.S. But the greatest networking evolution came in 1982, when ARPAnet switched over to Transmission Control Protocol and Internet Protocol (TCP/IP), the same packet-switched technology that powers the modern Internet.


CompuServe was one of the first popular networking services for home PC users, providing tools like e-mail, message boards and chat rooms. While the Electronic Mall wasn't a huge success, it was one of the first examples of e-commerce as we know it today. In 1990, a researcher named Tim Berners-Lee at the European Organization for Nuclear Research (CERN, from its French name) proposed a hypertext-based web of information that a user could navigate using a simple interface called a browser. And in 1991, the National Science Foundation lifted a ban on commercial businesses operating over the Internet, paving the way for Web-based e-commerce. In 1993, Marc Andreesen at the National Center for Supercomputing Applications (NCSA) introduced the first widely distributed Web browser called Mosaic. Netscape 1.0's release in 1994 included an important security protocol called Secure Socket Layer (SSL) that encrypted messages on both the sending and receiving side of an online transaction. SSL ensured that personal information like names, addresses and credit card numbers could be encrypted as they passed over the Internet.


First Virtual and CyberCash were two of the most popular. Also in 1995, a company called Verisign began developing digital IDs, or certificates, that verified the identity of online businesses. Soon, Verisign switched its focus to certifying that a Web site's e-commerce servers were properly encrypted and secure. Within its first 30 days of business, the self-proclaimed "Earth's largest bookstore" sold books to online shoppers in all 50 U.S. With Amazon, Bezos tapped into a powerful new e-commerce market. Books, he had realized, were cheap to ship and easy to order directly from publishers. Web site. Users could search available titles by keyword, author or subject. They could browse books by category and even get personalized recommendations. They could also purchase books quickly and securely with the patented "one-click" checkout system. On Amazon, any registered member can write and publish a book review. And other users can rank each review, creating a hierarchy of top Amazon reviewers. Amazon's online community feel -- in addition to the steep discounts on many books -- has contributed to the site's popularity.



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